1. About these terms
These terms apply when you use the Nakshatra Psychic Centre website or book a consultation through it.
The website and services are provided by [registered business or individual’s full legal name], trading as Nakshatra Psychic Centre, of [full postal address] (“we”, “us” or “our”).
Contact us at babayeahu01@gmail.com or +44 7774 131764.
By using this website or booking a service, you agree to these terms. If you do not agree, please do not use the website or book a service.
2. Our services
We offer tarot, astrology, psychic and spiritual guidance consultations. The service, format, duration, price and any preparation required will be described on the relevant service or booking page.
Consultations may take place in person, by telephone, by video call or online, as agreed when booking.
3. Nature of readings and guidance
Readings are offered for personal reflection and spiritual guidance. They are not a guarantee of any particular outcome, prediction or result.
Our services are not medical, fertility, mental health, legal, financial, investment or gambling advice. Do not use a reading as a substitute for advice from a suitably qualified professional. Lottery or lucky-number guidance does not improve or guarantee the chance of winning.
You remain responsible for your own decisions and actions.
4. Booking and payment
When you submit a booking request, please provide accurate contact details and any information reasonably needed to arrange the consultation.
A booking is confirmed when we accept it and send you confirmation. The applicable price and payment method will be shown before you complete your booking. [Add when payment is due, accepted payment methods, and whether a deposit is required.]
If we cannot provide a confirmed booking, we will contact you to arrange an alternative time or refund any amount paid for that booking.
5. Cancelling an online booking
If you are a consumer booking online, you generally have a legal right to cancel a service contract within 14 days of entering into it. You can cancel by emailing babayeahu01@gmail.com with your name and booking details. You do not have to use a particular form. The statutory cancellation period and requirements for services are set out in the Consumer Contracts Regulations 2013. Consumer Contracts Regulations 2013
If you ask us to begin a service during the 14-day cancellation period, we will ask for your express agreement. If you then cancel after the service has started, you may need to pay a proportionate amount for the service already provided. If the service is fully performed after your express request and acknowledgment, the cancellation right may end. Regulation 36
This section does not remove any consumer rights you have under the law.
6. Changing or missing an appointment
Please contact us as soon as possible if you need to change your appointment.
[Insert your actual notice period, rescheduling rules, and any missed-appointment or late-cancellation charges here.] Any such policy will be explained before you book and will not affect your statutory rights.
If you arrive late or are unavailable for an online consultation, the session may need to end at its scheduled time. [Confirm whether you offer a grace period or rearrangement.]
7. Changes or cancellations by us
If we need to change or cancel a confirmed appointment, we will contact you using the details provided at booking. We will offer a suitable alternative appointment or refund any payment made for the cancelled service.
8. Your responsibilities
Please treat staff respectfully and provide a safe, appropriate environment for in-person and remote consultations. We may end a consultation if someone behaves abusively, threatens another person, or prevents the session from continuing safely. We will discuss any refund due in those circumstances in line with applicable law and the circumstances of the booking.
9. Website content
We take reasonable care when preparing website content, but it is provided for general information. Service details, availability and prices may be updated. A change will not alter a booking already confirmed unless we agree it with you.
The website and its original text, graphics and branding belong to us or are used with permission. Please do not copy or reuse them without permission.
10. Privacy
Our [Privacy Policy link] explains how we collect and use personal information, including information you provide when making an enquiry or booking. Please read it before submitting personal information.
11. Our legal responsibilities
We will provide services with reasonable care and skill, as required by the Consumer Rights Act 2015. Consumer Rights Act 2015, section 49
Nothing in these terms limits any legal responsibility that cannot lawfully be limited, or removes your statutory consumer rights.
12. Complaints
If you have a concern about a consultation or booking, contact us at babayeahu01@gmail.com. Please include your name, booking date and a description of the issue so we can look into it.
13. Governing law
These terms are governed by the laws of England and Wales, unless the consumer protection laws where you live require otherwise. Any dispute will be handled by the courts with jurisdiction under applicable law.
14. Updates to these terms
We may update these terms when our website or services change. The latest version will be posted on this page with its update date. The terms in force when you book will apply to that booking, subject to any changes required by law.
Before publishing: fill in the bracketed business details and actual cancellation/rescheduling policy. For online service bookings, customers generally need clear pre-contract information about the trader, price and cancellation arrangements; the UK government’s guidance explains these requirements.